FAQ

Common Questions about Vacation Rental Homes

Why stay in a Vacation Rentals vs a Hotel?

Amenities and Space! Owners of Vacation Rentals care deeply about their homes and your comfort. All homes are unique, well maintained, fully furnished, and include well equipped kitchen and laundry facilities. Our Vacation Rentals provide all the comforts of home. Kick back and relax. The kids have their own space and separate bedrooms. We ensures your units are full stocked including , starter supplies of soap and paper products, good quality dinnerware, cookware, linen, and bath towels. Most homes cater to families and include TV’s, DVD players, Free Internet, and books.

How Do I make a Reservation?

Book online with our Secure Safe web sites.  It is Fast and Easy in 3 simple steps.  You will then receive a rental agreement via email with terms and conditions that you must agree to, sign and return to us to guarantee your reservation.

If you prefer to speak to an agent to book over the phone or just have a few questions, please do not hesitate to call us toll free at 1.855.232.3224.

You will receive a confirmation with details regarding the home you have selected including check in and out times, homes policies, standard terms and conditions.   You will receive a confirmation with detailed driving directions and instructions on how to obtain entry into your Holiday Home 7 days prior to arrival.

What are the Check in and Check out times?

Arrival time is at or after 4:00PM on your date of arrival and check out time is 10:00AM or earlier on your departure date.  This gives our housekeepers the time they require to be ready for the next visitors.  Unfortunately, we can not usually permit early check in or late check out.  We can sometimes make an exception, depending on guest turnover.

What are the Check in and Check out times?

Arrival time is at or after 4:00PM on your date of arrival and check out time is 10:00AM or earlier on your departure date.  This gives our housekeepers the time they require to be ready for the next visitors.  Unfortunately, we can not usually permit early check in or late check out.  We can sometimes make an exception, depending on guest turnover.

What happens if I need to Cancel?

We strongly suggest travel insurance. 

If cancelled, monies are only re-funded if the space is re-rented for the same time period less a $100.00 administration fee.

Do your homes accept Pets and Children?

Many of the homes on our web site are welcoming to children and pets.  Extra cleaning fees for pets are usually charged.  Children are always free, but included in the maximum occupancy permitted per home.  You can use the advanced search on our home page to find ideal accommodation for you and your furry friend.

See the latest updates and how we are responding to COVID-19here.